How to identify it
- Model identifier
- iMac11,3
- Model number
- A1312
- Released
- July 2010
- Processor
- Intel Core i3 3.2 GHz, Core i5 2.8/3.6 GHz, Core i7 2.93 GHz
- Storage
- Hard drive (HDD 1 TB 7200 rpm standard; 2 TB HDD option; 256 GB SSD option (as SSD or second drive))
- Drive connection
- SATA 3.5in HDD bay + SATA SSD position (BTO)
- Security chip
- None
The model number (A followed by four digits) is printed on the underside or back of the Mac. On a Mac that still starts, the model identifier is in System Information.
Recovery methods for this Mac
- Logical recoverySoftware-level recovery from a working deviceYes
Deleted files, reformatted or erased disks and damaged HFS+ or APFS volumes. We work from a sector-by-sector image, never the original drive.
- Physical recoveryRepairing failed hardware to read the dataYes
Failed heads, motor or platter damage are handled in our clean room with matched donor parts. PCB and firmware faults are repaired on the bench.
- Chip-on recoveryReading the NAND in place, through the original controllerNot needed
Not needed. The drive comes out, so a dead logic board doesn't stop recovery.
- Chip-off NAND recoveryRemoving the memory chips and reading them directlyNot needed
Doesn't apply. A hard drive stores data on magnetic platters, not NAND chips.
About this model
- Glass panel held by magnets (lift off with suction cups).
- LCD must be removed to reach the 3.5in SATA HDD.
Estimate the cost for your iMac
Answer three questions to see our standard price range. Inspection is free and you get a fixed quote before any work starts.
Logical data recovery
Standard turnaround is 5–7 working days.