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iMac (Retina 4K, 21.5-inch, 2019) data recovery

The iMac (Retina 4K, 21.5-inch, 2019) stores your data on a standard 2.5-inch SATA hard drive that can be taken out of the Mac. We remove the drive and image it directly, so the Mac itself doesn't need to work.

Drive can come out: direct recovery

How to identify it

Model identifier
iMac19,2
Model number
A2116
Released
March 2019
Processor
Intel Core i3 3.6 GHz quad-core, Core i5 3.0 GHz 6-core, Core i7 3.2 GHz
Storage
Hard drive (1 TB 5400 rpm HDD (i3 at launch, MRT32); 1 TB Fusion Drive (32 GB SSD + 1 TB HDD; i5 at launch, MRT42); 256 GB SSD standard from Aug 2020 (MHK23/MHK33); 512 GB/1 TB SSD option)
Drive connection
SATA III 2.5in (7 mm) HDD; PCIe blade connector only on units ordered with SSD/Fusion
Security chip
None

The model number (A followed by four digits) is printed on the underside or back of the Mac. On a Mac that still starts, the model identifier is in System Information.

Recovery methods for this Mac

  • Logical recoverySoftware-level recovery from a working device
    Yes

    Deleted files, reformatted or erased disks and damaged HFS+ or APFS volumes. We work from a sector-by-sector image, never the original drive.

  • Physical recoveryRepairing failed hardware to read the data
    Yes

    Failed heads, motor or platter damage are handled in our clean room with matched donor parts. PCB and firmware faults are repaired on the bench.

  • Chip-on recoveryReading the NAND in place, through the original controller
    Not needed

    Not needed. The drive comes out, so a dead logic board doesn't stop recovery.

  • Chip-off NAND recoveryRemoving the memory chips and reading them directly
    Not needed

    Doesn't apply. A hard drive stores data on magnetic platters, not NAND chips.

About this model

  • Display is bonded to the chassis with adhesive and must be cut free (new adhesive strips needed) to reach the drive.
  • No T2.
  • HDD-only units have no PCIe flash connector.

Estimate the cost for your iMac

Answer three questions to see our standard price range. Inspection is free and you get a fixed quote before any work starts.

1. What needs recovering?

Not sure which? Find your Mac by model number.

2. What happened?
3. How quickly do you need it?
Estimated cost£150 – £350excluding VAT

Logical data recovery

Standard turnaround is 5–7 working days.

Send this to us for a fixed quoteAn estimate from our standard price guide, not a quote. Return media is not included.

Other iMac models from 2019

More about iMac data recovery

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